Kenneth Kiffer FongPublic version
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The commercial governance system (2024–present)

The problem as it actually was

The Company runs a publisher business with no procurement function, no deal desk, and no CFO between the commercial lead and the signed agreement. The knowledge of how to hold non-negotiable lines lived almost entirely in my head - a single-point-of-failure that would have evaporated the day I left.

What was built

I codified the recurring patterns into a structured agreements-review framework: a non-negotiables register tied to operational rationale, counterparty-pushback decision trees, pre-built commercial counter-drafts, and an institutional case-study library. This created a reusable governance kit that the team - and increasingly an AI layer I run alongside it - can operate from.

What this shows

The same instinct as the product and people work, applied to commercial knowledge: take capability that lives in one person's head and give it a structure that outlives them.

← Revenue operations - the commercial ledger under the deals (2014–present)Current Build →

Client names, counterparties and specific commercial figures in this version have been generalised out of respect for confidentiality - the same discipline described within it. A complete version is available to hiring teams and search consultants on request: kenneth [at] covalence·my.
Download this CV as Markdown for AI analysis - it is dense by design. Drop it into your assistant and interrogate it; a reader's guide for the AI is included.
© 2026 Kenneth Kiffer Fong · covalence.my · kenneth [at] covalence·my