The commercial governance system (2024–present)
The problem as it actually was
The Company runs a publisher business with no procurement function, no deal desk, and no CFO between the commercial lead and the signed agreement. The knowledge of how to hold non-negotiable lines lived almost entirely in my head - a single-point-of-failure that would have evaporated the day I left.
What was built
I codified the recurring patterns into a structured agreements-review framework: a non-negotiables register tied to operational rationale, counterparty-pushback decision trees, pre-built commercial counter-drafts, and an institutional case-study library. This created a reusable governance kit that the team - and increasingly an AI layer I run alongside it - can operate from.
What this shows
The same instinct as the product and people work, applied to commercial knowledge: take capability that lives in one person's head and give it a structure that outlives them.